Troubleshooting
Trouble linking your Mamamia subscription to Spotify
If the linking process isn't working, try these steps in order. Still hitting an error? Get in touch at [email protected] and we'll sort it out.
Can't access subscription content
If subscription content is showing up as locked even though you're a subscriber, first make sure you're logged in to the account you subscribed to Mamamia with. Once you're logged in, if the issue persists:. If you've completed these steps and you're
Podcasts stop playing when I lock my phone
If you're having trouble with podcasts stopping whenever you lock your phone or close the Mamamia app, try the following steps:. Once you've tried all these solutions, if the issue persists please reach out to us by emailing [email protected]
Troubleshooting push notifications on mobile
Why am I not receiving push notifications from Mamamia?We’re sorry to hear that! If you’re not receiving push notifications, here are some steps you can take to troubleshoot the issue and make sure you're all set to stay in the loop. Step 1: Check yo