Troubleshooting
Trouble linking your Mamamia subscription to Spotify
If the linking process isn't working, try these steps in order. Make sure you're logged in to the right Spotify account at spotify.com/account/profile. Go to content-access.spotify.com and unlink Mamamia. Go to spotify.com/account/apps and remove Mam
Can't access subscription content
If subscription content shows as locked even though you're a subscriber, first check that you're signed in to the account you used to subscribe. Sign in the same way you did when you subscribed: the same email, or the same Apple or Facebook button. S
Podcasts stop playing when I lock my phone
If you're having trouble with podcasts stopping whenever you lock your phone or close the Mamamia app, try the following steps:. Once you've tried all these solutions, if the issue persists please reach out to us by emailing [email protected]
Troubleshooting push notifications on mobile
We’re sorry to hear that! If you’re not receiving push notifications, here are some steps you can take to troubleshoot the issue and make sure you're all set to stay in the loop. Push notifications are tied to your account. Make sure:. Notifications
Download the Mamamia app
The best way to listen to podcasts, read articles, and access subscription benefits is through the Mamamia app. iOS app. Android app
Why do I see large blank spaces when reading Mamamia articles on desktop?
If you're using an ad blocker on your desktop browser, you may notice large blank spaces or empty sections within articles. This happens because ad blockers prevent advertisements from loading, but the spaces reserved for those ads do not automatical