Mamamia logo
Mamamia logo

All articles

Can't access subscription contentUpdated 3 months ago

If subscription content is showing up as locked even though you're a subscriber, first make sure you're logged in to the account you subscribed to Mamamia with.

Once you're logged in, if the issue persists:

  1. Head to your phone's App Store and ensure the Mamamia app is updated to the latest version
  2. Check your phone's software is updated to the latest version

If you've completed these steps and you're still having issues, please take a screenshot and reach out to us at [email protected] or using the chat feature in the bottom right of this page.

Was this article helpful?