# Mamamia

> Public Help Center articles for Mamamia.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Subscribe to Mamamia](https://help.mamamia.com.au/en-US/subscribe-to-mamamia-358570.md): Subscribing to Mamamia is easy! Just head to mamamia.com.au/subscribe and enter your details.
- [About Mamamia](https://help.mamamia.com.au/en-US/about-mamamia-2003089.md): Mamamia is a women’s media company with a purpose: to make the world a better place for women and girls. We do that through the written, podcast, and video content we create every day that make women feel heard, seen, and understood. We do it by prom
- [What is a Mamamia subscription?](https://help.mamamia.com.au/en-US/what-is-a-mamamia-subscription-47418.md): A Mamamia subscription gives you unlimited access to the best podcasts, articles, videos, discounts, and giveaways for women, including:. The Mamamia subscription is $89 when billed annually or $9.99 when billed monthly. You can cancel anytime. Becom
- [Subscribe to Mamamia](https://help.mamamia.com.au/en-US/subscribe-to-mamamia-147135.md): Subscribing to Mamamia is easy! Just head to mamamia.com.au/subscribe and enter your details.
- [Listen to subscriber-exclusive episodes on Spotify](https://help.mamamia.com.au/en-US/listen-to-subscriber-exclusive-episodes-on-spotify-47421.md): To set this up you need to link your Mamamia and Spotify accounts. After linking your accounts, your subscriber-exclusive podcast episodes will be playable and marked as 'paid' in your podcast feed on Spotify. Having trouble? See Trouble linking your
- [Listen to subscriber-exclusive episodes on Apple Podcasts](https://help.mamamia.com.au/en-US/listen-to-subscriber-exclusive-episodes-on-apple-podcasts-480315.md): If you're not a Mamamia subscriber yet, click here to subscribe. Then, follow these instructions to connect your subscription. To set this up you need to link your Mamamia and Apple Podcast accounts. If you purchased your Mamamia subscription through
- [Gift Mamamia subscription](https://help.mamamia.com.au/en-US/gift-mamamia-subscription-47420.md): What an awesome gift idea! You can gift a yearly subscription to Mamamia using our Gifting Page: mamamia.com.au/gifting. You can choose for the gift to be delivered to the recipient immediately, or schedule it to be delivered at a later date. All gif
- [Redeem a gift subscription](https://help.mamamia.com.au/en-US/redeem-a-gift-subscription-47433.md): Lucky you! Head to the Mamamia subscription page and input the code you were sent in your gift email during the checkout process. You need to fill out your own payment information, but you won't be charged anything until your plan renews in a year's
- [Still receiving 'payment unsuccessful' emails after cancelling subscription](https://help.mamamia.com.au/en-US/still-receiving-payment-unsuccessful-emails-after-cancelling-subscription-148580.md): Your subscription has been cancelled — but a payment had already been attempted before your cancellation came through. That outstanding amount is still owed. To resolve this, please update your payment details in your account or email us at support@m
- [Renew subscription](https://help.mamamia.com.au/en-US/renew-subscription-47428.md): Once you subscribe, your subscription will auto-renew until you cancel. If you cancel, you’ll continue to have access to your subscription benefits until the end of your current billing period. Cancellations must occur at least 24 hours prior to the
- [Update payment details](https://help.mamamia.com.au/en-US/update-payment-details-47423.md): Need to update your card or add a new payment method? Here’s how:. 1. Go to mamamia.com.au and log in to your account and click Profile. 2. Once logged in, click on your profile icon and go to “Account.”. 3. Select “Subscription.”. This will take you
- [Cancel subscription](https://help.mamamia.com.au/en-US/cancel-subscription-47422.md): Need to cancel your subscription? Here’s how:. Go to mamamia.com.au and log in to your account and click Profile. Once logged in, click on your profile icon and go to “Account.”. Select “Subscription.” This will take you to our secure payment platfor
- [Change subscription](https://help.mamamia.com.au/en-US/change-subscription-47424.md): Need to update your subscription? Here’s how:. Go to mamamia.com.au and log in to your account and click Profile. Once logged in, click on your profile icon and go to “My Account.”. Select “Subscription.” This will take you to our secure payment plat
- [Signing in](https://help.mamamia.com.au/en-US/signing-in-469856.md): Signing in to Mamamia improves the way you can experience our website and apps. You’ll be able to comment on our articles and sign up to newsletters. You should only need to do it once on each of your devices to stop seeing “sign in” messages. Signin
- [Change email address](https://help.mamamia.com.au/en-US/change-email-address-47425.md): To change the email address associated with your Mamamia account you'll need to reach out to us. Please send an email to support@mamamia.com.au with your current email address and your new email address so we can identify your account and make the ch
- [Personalising your experience](https://help.mamamia.com.au/en-US/personalising-your-experience-3448184.md): Managing your newsletter subscriptions. Once logged in, go to ‘Newsletters’ in the Topics dropdown menu
- [How to log in](https://help.mamamia.com.au/en-US/how-to-log-in-3448188.md): Need to access your Mamamia account? Here’s how:. To log in: Head to mamamia.com.au. Select ‘Login’ in the top right-hand corner of the navigation bar
- [Updating your account details](https://help.mamamia.com.au/en-US/updating-your-account-details-3448302.md): Log in to your Mamamia account. Once logged in, go to ‘Account Details’ mamamia.com.au/profile/account/details. In desktop:. Go to ‘My Account’ dropdown menu in the top navigation bar. Go to ‘Account Details’. In mobile:. Go to ‘Profile’ in the botto
- [How to delete your account](https://help.mamamia.com.au/en-US/how-to-delete-your-account-7746979.md): Step 1: Open your Profile. Tap the Profile icon in the bottom-right corner of the app. Step 2: Open Account. Tap Account. Step 3: Delete your account. Scroll to the bottom of the Account Details page and tap Delete account. Please note:. If you're ex
- [Editorial guidelines](https://help.mamamia.com.au/en-US/editorial-guidelines-469854.md): Mamamia is a publisher with a purpose - to make the world a better place for women and girls. As a result, it is important to us that we are fair in our reporting, get things right, and do not cause harm to those affected by our reporting. Our commit
- [Privacy Policy](https://help.mamamia.com.au/en-US/privacy-policy-320894.md): Mamamia Ltd Privacy Policy for users.
- [Terms of Use](https://help.mamamia.com.au/en-US/terms-of-use-320895.md): In these terms, “Mamamia” (collectively, “Mamamia.com.au” “us”, “we”, “app”, “MOVE”, “MOVE by Mamamia”, or “our”) references MAMAMIA.COM.AU PTY LTD (ACN 105 572 192). These Terms of Use ("Terms") govern your access to and use of the Mamamia website,
- [Mamamia Audience Studies T&Cs](https://help.mamamia.com.au/en-US/mamamia-audience-studies-tandcs-1129067.md): SCHEDULE TO TERMS & CONDITIONS OF ENTRY. 1. PROMOTER:. The Promoter is MAMAMIA.COM.AU PTY LTD, ABN: 63 105 572 192, Level 12, 580 George Street Sydney NSW 2000. 2. PROMOTIONAL PERIOD:. Start date: Thursday 9th April 2026 at 12:01am AEST. End date: Fr
- [Mamamia Audience Study Giveaway Winners](https://help.mamamia.com.au/en-US/mamamia-audience-study-giveaway-winners-1129103.md): 2026. Quarter 2 2026 Prize Draw. Dawn Tuften. Quarter 1 2026 Prize Draw. Alexandra Lloyd. 2025Quarter 1 2025 Prize Draw. Tiffany Kent. Quarter 2 2025 Prize Draw. Brighid Power. Quarter 3 2025 Prize Draw. Julie Raffaele. Quarter 4 2025 Prize Draw. Jac
- [Use of AI at Mamamia](https://help.mamamia.com.au/en-US/use-of-ai-at-mamamia-7217540.md): Mamamia is dedicated to the responsible and ethical use of AI. Our commitment is to use technology transparently and as a tool for scale and efficiency without compromising our integrity or creativity. As part of this, we are committed to the integri
- [Subscriber Giveaway x GYG](https://help.mamamia.com.au/en-US/subscriber-giveaway-x-gyg-2531746.md): TERMS & CONDITIONS. Schedule to Terms & Conditions of entry. Promotion name. Subscriber Giveaway: GYG Gift Cards. Eligible States/Territories. National. Promotion period. Start: 06 Oct 2025 12:01 AM AEDT. End: 19 Oct 2025 11:59 PM AEDT. No entries wi
- [Subscriber Giveaway x Justice Haircare](https://help.mamamia.com.au/en-US/subscriber-giveaway-x-justice-haircare-3092168.md): TERMS & CONDITIONS. Schedule to Terms & Conditions of entry. Promotion name Justice Haircare Subscriber Giveaway. Eligible States/Territories National. Promotion period Start: 10 Nov 2025 12:01 AM. End: 30 Nov 2025 11:59 PM. No entries will
- [Subscriber Giveaway x Royal Caribbean](https://help.mamamia.com.au/en-US/subscriber-giveaway-x-royal-caribbean-3578763.md): Terms and Conditions. Schedule to Terms & Conditions of entry. Promotion name: Royal Caribbean Subscriber Giveaway. Eligible States/Territories: National. Promotion period. Start: 01 Dec 2025 12:01 AM AEDT. End: 14 Dec 2025 11:59 PM AEDT. No entries
- [Mamamia x Village Roadshow Giveaway](https://help.mamamia.com.au/en-US/mamamia-x-village-roadshow-giveaway-4229913.md): SCHEDULE TO TERMS & CONDITIONS OF ENTRY. 1. PROMOTER:. The Promoter is MAMAMIA.COM.AU PTY LTD, ABN: 63 105 572 192, 65 Dover Street, Cremorne, VIC 3121. 2. PROMOTIONAL PERIOD:. Start date: 23/01/2026 at 3:00pm AEST. End date: 28/01/2026 at 11:59pm AE
- [Subscriber Giveaway: Bed Threads](https://help.mamamia.com.au/en-US/subscriber-giveaway-bed-threads-5688743.md): SCHEDULE TO TERMS & CONDITIONS OF ENTRY. 1. PROMOTER:. Mamamia.com.au Pty Ltd. ABN: 63 105 572 192. Level 12, 580 George Street. Sydney NSW 2000. 2. PROMOTIONAL PERIOD:. Start: 16 Apr 2026 12:00 AM. End: 30 Apr 2026 11:59 PM. No entries will be accep
- [Subscriber Giveaway x Reformer](https://help.mamamia.com.au/en-US/subscriber-giveaway-x-reformer-5980719.md): TERMS & CONDITIONS. Schedule to Terms & Conditions of entry. Promotion name. Subscriber Giveaway | Reformer Bed. Eligible States/Territories. National. Promotion period. Start: 19 Jan 2026 12:01 AM AEDT. End: 01 Feb 2026 12:00 AM AEDT. No entries wil
- [MMOL Curated Library Giveaway T&Cs](https://help.mamamia.com.au/en-US/mmol-curated-library-giveaway-tandcs-7369648.md): TERMS & CONDITIONS. Schedule to Terms & Conditions of entry. Promotion name. Mamamia Out Loud Curated Library. Eligible States/Territories. National. Promotion period. Start: 15 July 2026 12:00 AM. End: 5th August 11:59 PM. No entries will be accepte
- [Subscriber Giveaway x Dreamworld](https://help.mamamia.com.au/en-US/subscriber-giveaway-x-dreamworld-7904221.md): Promotion name. Win the ultimate family holiday at Dreamworld. Eligible States/Territories. National. Promotion period. Start: 17 Aug 2026 12:00 AM. End: 31 Aug 2026 11:59 PM. No entries will be accepted outside this time. Promoter. Mamamia.com.au Pt
- [What is MOVE by Mamamia?](https://help.mamamia.com.au/en-US/what-is-move-by-mamamia-378424.md): MOVE by Mamamia is an exercise app with pilates, yoga, strength and cardio workouts to make you feel good and that’s it. There’s no hectic challenges, no Summer body chat, and no counting calories. Just movement made to meet you wherever you’re at an
- [How to get started with MOVE](https://help.mamamia.com.au/en-US/how-to-get-started-with-move-378425.md): If you’re ready to MOVE to feel good, you’re in the right place. 1. There are two ways to access MOVE by Mamamia. You can either download the app or visit our website, move.mamamia.com.au. 2. Follow the on screen instructions to set up your account.
- [Send a podcast voice note](https://help.mamamia.com.au/en-US/send-a-podcast-voice-note-467960.md): Record a voice note below with feedback, questions or dilemmas. By doing so you agree to our terms and privacy policy. Please start your voice note by stating the name of the podcast you're referring to, so we can forward it to the relevant producer
- [Submit a pitch](https://help.mamamia.com.au/en-US/submit-a-pitch-5293542.md): We'd love to hear your ideas. To submit a pitch to Mamamia, email submissions@mamamia.com.au with a brief outline of your story idea. Please note that due to the volume of pitches we receive, we're not able to respond to every submission.
- [Advertise with Mamamia](https://help.mamamia.com.au/en-US/advertise-with-mamamia-494394.md): Mamamia is Australia’s #1 women’s media brand and the world’s largest women’s podcast network, a super channel of written articles, podcasts, video, social content, and live events. We work with some of Australia’s biggest brands and its smallest sta
- [Video Preroll](https://help.mamamia.com.au/en-US/video-preroll-636027.md): Mamamia Pre-roll is a video message that play before the content and can run across the Mamamia Network.
- [Billboard](https://help.mamamia.com.au/en-US/billboard-636465.md): The Billboard is intended to appear across the top of the page when it first loads, pushing down the content.
- [Leaderboard](https://help.mamamia.com.au/en-US/leaderboard-636478.md): The Leaderboard will appear between the masthead (the title area at the top of a Web page) and content.
- [Halfpage](https://help.mamamia.com.au/en-US/halfpage-636485.md): The Halfpage is one of the biggest fixed display format that ensures good visibility that sits within the context of the page and can animated banners.
- [mREC](https://help.mamamia.com.au/en-US/mrec-636514.md): An IAB standard 300×250 ad unit that sits within the context of the webpage. It can house rich media functionality or expand on click to reveal additional advertiser content.
- [Mobile Banner](https://help.mamamia.com.au/en-US/mobile-banner-636518.md): The Mobile Adhesion Banner will appear above the fold when Mamamia viewed through a mobile device. It will stick to the top of the screen when an user is scrolling down the page.
- [Apple News Leaderboard](https://help.mamamia.com.au/en-US/apple-news-leaderboard-636535.md): A fixed 728×90 ad that may display within the text content and end of an article on the Apple News Platform on iPads.
- [Apple News mREC](https://help.mamamia.com.au/en-US/apple-news-mrec-636537.md): A fixed 300×250 ad theat may display within the text content and end of an article on the Apple News Platform on iPhones.
- [Newsletter Sponsorship](https://help.mamamia.com.au/en-US/newsletter-sponsorship-636543.md): Client assets integrated into a 'Partner Spotlight' that sits within the context of the newsletter
- [Celtra Interscroller](https://help.mamamia.com.au/en-US/celtra-interscroller-636555.md): The Interscroller is a premium execution offered via Celtra for mobile devices. It appears in the body of the page and becomes a full screen immersive ad with a user’s swipe action up the screen.
- [Shoppable](https://help.mamamia.com.au/en-US/shoppable-4798012.md): Client assets integrated into a high impact auto scroll ad unit that is served dynamically across the Mamamia Network
- [On-site Social](https://help.mamamia.com.au/en-US/on-site-social-4798015.md): Mamamia produced or Client Social posts integrated into a high impact mobile display ad unit that is served dynamically across the Mamamia Network
- [Cavai](https://help.mamamia.com.au/en-US/cavai-4798024.md): Mamamia produced rich media mobile display ad unit that is served dynamically across the Mamamia Network
- [Vodcasts](https://help.mamamia.com.au/en-US/vodcasts-5006972.md): Mamamia produced rich media mobile display ad unit that is served dynamically across the Mamamia Network
- [Trouble linking your Mamamia subscription to Spotify](https://help.mamamia.com.au/en-US/trouble-linking-your-mamamia-subscription-to-spotify-5107926.md): If the linking process isn't working, try these steps in order. Still hitting an error? Get in touch at support@mamamia.com.au and we'll sort it out.
- [Can't access subscription content](https://help.mamamia.com.au/en-US/cant-access-subscription-content-147138.md): If subscription content is showing up as locked even though you're a subscriber, first make sure you're logged in to the account you subscribed to Mamamia with. Once you're logged in, if the issue persists:. If you've completed these steps and you're
- [Podcasts stop playing when I lock my phone](https://help.mamamia.com.au/en-US/podcasts-stop-playing-when-i-lock-my-phone-47426.md): If you're having trouble with podcasts stopping whenever you lock your phone or close the Mamamia app, try the following steps:. Once you've tried all these solutions, if the issue persists please reach out to us by emailing support@mamamia.com.au
- [Troubleshooting push notifications on mobile](https://help.mamamia.com.au/en-US/troubleshooting-push-notifications-on-mobile-1812425.md): We’re sorry to hear that! If you’re not receiving push notifications, here are some steps you can take to troubleshoot the issue and make sure you're all set to stay in the loop. Push notifications are tied to your account. Make sure:. Notifications
- [Download the Mamamia app](https://help.mamamia.com.au/en-US/download-the-mamamia-app-147142.md): The best way to listen to podcasts, read articles, and access subscription benefits is through the Mamamia app. iOS app. Android app
- [Why do I see large blank spaces when reading Mamamia articles on desktop?](https://help.mamamia.com.au/en-US/why-do-i-see-large-blank-spaces-when-reading-mamamia-articles-on-desktop-6393201.md): If you're using an ad blocker on your desktop browser, you may notice large blank spaces or empty sections within articles. This happens because ad blockers prevent advertisements from loading, but the spaces reserved for those ads do not automatical