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Troubleshooting

Podcasts stop playing when I lock my phone

If you're having trouble with podcasts stopping whenever you lock your phone or close the Mamamia app, try the following steps:. Once you've tried all these solutions, if the issue persists please reach out to us by emailing [email protected] or

Can't access my subscription content

If subscription content is showing up as locked even though you're a subscriber, first make sure you're logged in to the correct account. Once you're logged into your subscription account, if the issue persists follow the following steps:. If you've

Still receiving "payment unsuccessful" email after cancelling subscription

If you cancel your subscription less than 24 hours before your renewal date you will still be charged for the next billing period. Therefore, if you cancel your subscription after a payment attempt has already occurred, your cancellation will come in